Sunday 15 April 2012

An NHS without Compassion!

NHSRecent reports that patients are being released throughout the night from NHS hospitals and  being sent home without money or food highlights much of the problem that we public, have accepted from the politicians, without complaint.

There was a time when our hospitals were clean. There was a time when we knew without question that our doctors and nurses could speak English. We also knew that they were in their professions because they had a caring nature. They could be tough but underneath most of us knew that they cared for us.

During the last twenty years or more the NHS has suffered extensively from political interference. It is just as if it is being systematically stripped of public confidence. Scandal after scandal has emerged involving poor care and even poorer administration.  It now transpires that finance supercedes care in the NHS. What else can possibly motivate nursing staff to try and free up beds in the middle of the night?

I have been thinking about this for a long time. I have had quite a close relationship with the NHS and I have been treated well but then I am still confident and can articulate sufficiently well to represent myself.  If I was discharged in the middle of the night I would visit a hole in the wall and pop into Tesco's but then I can. What would happen if I did not have money in the bank?What would happen if I did not have immediate family?

What is lacking in the NHS is compassion. It has forgotten to care for the individual. Nurses now spend more time in front of a computer screen than they do talking to a patient. We do still have great nurses but we have far too many who do not care. They are lacking in compassion and compassion comes from within and cannot be taught.

Similarly if a person is going to work in a British hospital it is quite important that they have a GOOD knowledge of English. I don't just mean a working knowledge I mean a GOOD knowledge because you cannot communicate compassion if you don't know the words. 

Most of the patients who frequent the NHS are working class and many are elderly. They do not know how to handle someone who they cannot understand.  It comes back to compassion and now the NHS has lost compassion it has also lost its soul. I have no idea if it will ever return.




1 comment:

GrumpyRN said...

"It now transpires that finance supercedes care in the NHS."

Nothing new there Bryan, that started with Maggie Thatcher in the 80's and her internal market.

"There was a time when we knew without question that our doctors and nurses could speak English."

Blame Brussels for that one, EU doctors do not have to have an English test.

"There was a time when our hospitals were clean."

Private market, cleaning sourced to the lowest bidder which means lowest wages, which means staff who don't really care and just want to get the job done and go home.

"During the last twenty years or more the NHS has suffered extensively from political interference."

I would say it is more like 30-40 years of interference. Succesive governments have tinkered continuously and Labour were no better than the Torys.

"Scandal after scandal has emerged involving poor care and even poorer administration."

And it is the poor bugger on the front line who gets blamed, management move on and are promoted.

"What is lacking in the NHS is compassion. It has forgotten to care for the individual. Nurses now spend more time in front of a computer screen than they do talking to a patient."

Sadly, we have to spend time in front of computers, nothing happens without them - all medications, blood test requests, investigations, everything must now go through a computer. No we do not like them but we have no choice. Also, because people are, quite rightly, complaining more and trying to sue us we have to document everything.

"They are lacking in compassion and compassion comes from within and cannot be taught."

This sadly reflects modern life, our students are taken from today and expecting them to behave the way I do, ie from the 50'/60' is wrong. Watch schoolgirls now (sorry, that came out a bit perverted) these are the nurses of tomorrow, scary isn't it?

Bryan,you raise some good points and I am not really arguing with you just trying to point out perhaps why things happen. If you look at the number of contacts people have with the NHS - millions - then there is always going to be some bad episodes and unfortunately we have a press/media where anything bad is immediately pounced on and a lot of time exagerated. Even I have put in a written complaint to my own hospital after something happened.