A few days ago I received a letter from HM Revenue and Customs asking me to complete a tax return on line. Yesterday I received another letter this time from Leicester requesting me to do the same. So in accordance with their wishes and in the hope that I might get a rebate I went on line to complete a self assessment. Imagine to my surprise that I could not complete the assessment because I had to register.
As I attempted to register I was informed that I needed an activation pin number which they would issue but it might take up to a week before it arrived! I could not believe it because on the two letters that I received I discovered that I had a name, a date of birth, a Unique Taxpayer Reference (UTR), a National Insurance Number, an Employer's Reference Number, a Pension Reference Number, PAYE Reference,a User ID, a password, a Tax Office Reference and now I need an Activation PIN!! The mind absolutely boggles!
My final question is why does it take up to a week to issue?
UPDATE: Today I received another letter this time from Government Gateway enclosing my User ID which I already knew! This is where the government wastes so much money. Still no Activation Pin though.